Solari Crisis & Human Services’ Warm Line receives first Peer-to-Peer Warm Line Accreditation from International Council for Helplines

Solari Crisis & Human Services’ (formerly Crisis Response Network) Maricopa County Warm Line has received the first ever Peer-to-Peer Warm Line Accreditation from the International Council for Helplines.

Solari’s 100 percent free and confidential Warm Line can be reached at 602-347-1100. It is open to anyone 18 years of age or older living in Maricopa County and operates 24 hours per day, every day of the week, and all year round to assist callers. The Warm Line provides vital support to approximately 6,500 callers each month.

State-certified Peer Support Specialists have personal experience with behavioral health systems and offer a friendly and understanding ear to support callers through their challenges and share in their successes. Reasons that people call the Warm Line include:

• To feel a little less lonely.
• To get fears or worries off their chest.
• To identify coping strategies for depression, anxiety or substance use.
• To find local resources and support groups.
• To share the excitement of a new job or life goal.
• And much more…

Callers can remain anonymous and strict confidentiality is maintained. Peer Support Specialists are State-certified and trained to provide their undivided attention, compassion, access to local resources and support before callers reach a crisis situation. Further information about the Warm Line is available at crisis.solari-inc.org/get-help/warm-line.

“We are extremely honored to receive the International Council for Helplines’ first ever Peer-to-Peer Warm Line Accreditation and we know that this important recognition is the result of the ceaseless efforts of our Warm Line leadership and staff to inspire hope in those we serve. We are very grateful to them and are immensely proud of the work they do in our community every day,” said Justin Chase, president/CEO of Solari, Inc.

In addition to the Warm Line, Solari also operates Crisis Lines in Central Arizona at 800-631-1314 and Northern Arizona at 877-756-4090. Both lines operate 24/7/365 and are 100 percent free and confidential. Combined, they average more than 20,000 calls per month. More information on Solari’s Crisis lines is available at crisis.solari-inc.org/get-help/crisis-line.