In partnership with the Arizona Department of Health Services (ADHS) and the Arizona Health Care Cost Containment System (AHCCCS) and made possible by Federal Emergency Management Agency (FEMA) and the Substance Abuse and Mental Health Services Administration (SAMHSA) grant funding, Solari Crisis & Human Services (formerly Crisis Response Network) announces that the Resilient Arizona Crisis Counseling Program has been extended to Dec. 2 to continue providing 100 percent free and confidential support and connections to resources for Arizona residents impacted by the COVID-19 pandemic. The program began on June 22, 2020 and was originally scheduled to end after one year. The total amount of funding is more than $3.3 million dollars and, to date, Resilient Arizona has provided crisis counseling to more than 10,000 state residents.
Accessible via Solari’s existing 2-1-1 statewide information and referral phone number, the Resilient Arizona Crisis Counseling Program is a bilingual (English and Spanish), federally-funded program that connects callers to crisis counseling providers in their area throughout the state.
The mission of Resilient Arizona CCP is to assist individuals and communities in recovering from the psychological effects of the Coronavirus pandemic through crisis counseling services which include community-based outreach, emotional support and educational services.
Crisis counseling seeks to prevent the onset of diagnosable disorders by helping individuals understand they are experiencing common reactions to extraordinary occurrences. All services are provided at no cost and are available to anyone who has been impacted by the pandemic. These services are provided virtually or telephonically, making them easily accessible to those in rural areas of Arizona who may not historically have had access to them. Services can be provided in a group setting or one-on-one and include supportive crisis counseling, education, development of coping skills, and connection to appropriate resources.
Crisis counselors help enhance social and emotional connections to others in the community and promote effective coping strategies and resilience. The counselors also work closely with community organizations to familiarize themselves with available resources to then refer and connect individuals and families to other necessary services in their local area.
Crisis counseling services for the Resilient Arizona Crisis Counseling Program are provided by the following organizations:
- Crisis Preparation and Recovery (CPR)
- Empact – Suicide Prevention Center
- Family Involvement Center (FIC)
- La Frontera Center
- The Guidance Center (TGC)
- RI International
- West Yavapai Guidance Clinic
While counseling provider hours will vary, bilingual live-answer service on 2-1-1 Arizona is available 24-hours per day, seven days per week, by dialing 2-1-1.
Further information on the Resilient Arizona Crisis Counseling Program can be accessed through its website, www.resilientarizona.org.
“On behalf of Solari, I want to express our sincere gratitude to the Arizona Health Care Cost Containment System for the opportunity to continue providing access to these potentially life-saving crisis counseling services to state residents affected by the COVID-19 pandemic through 2-1-1 Arizona. We are also very grateful to the crisis counseling providers with whom we are working in this important program,” said Justin Chase, president/CEO of Solari Crisis & Human Services.
This publication was made possible by Grant number FEMA-4524-DR-AZ. The views expressed in these materials do not necessarily reflect the official policies or contractual requirements of the Arizona Health Care Cost Containment System (AHCCCS), Department of Health and Human Services, and Department of Homeland Security; nor does mention of trade names, commercial practices, or organizations imply endorsement by the U.S. Government.
